Understanding Your Service Logs

Below are some frequently asked questions that will help you understand why Aqua Clean Pool & Spa does what they do.




CORRECT POOL WATER CHEMISTRY IMPORTANCE

Without the correct pool chemicals, your pool is not safe!  Pool professionals are able to know exactly what the water balance should be, the correct chemical levels and how to keep your pool water safe.  Keeping pool water safe and sanitized is complicated; some pools require more chemicals than others depending on a variety of different factors; no two pools are the same.  Aqua Clean Pools & Spa pool professionals test a variety of different chemical levels when we come out; including alkalinity– which most “do it yourselfers” don’t test for.  If the alkalinity levels are wrong, you may actually be causing damage to your pool’s surface.

WHAT IS THE PROPER AMOUNT OF CHEMICALS FOR MY POOL?

Not all pools are the same, but with that being said — there are some basic guidelines. (Parts Per Million (ppm))

It is best to have a pool professional take care of your pool maintenance for the safety of everyone who gets into the water, as well as prolonging the life of vital pool parts.  Without the proper maintenance of certain parts, mechanical breakdown is inevitable.

WHY DO I HAVE TO REPLACE RUBBER SEALS SOMETIMES?

It is best to have a pool professional take care of your pool maintenance for the safety of everyone who gets into the water, as well as prolonging the life of vital pool parts.  Without the proper maintenance of certain parts, mechanical breakdown is inevitable.  Replacing rubber seals and other parts that are wearing before they completely stop working is similar to getting an oil change on your vehicle.  Have you ever heard “regular oil changes are cheaper than a new engine?”  Replacing worn out pool parts is similar to the oil change analogy.

IS IT REALLY THAT BIG OF A DEAL TO HAVE THE CORRECT CHEMICAL LEVELS?

The answer to this question is a big YES!  Without the proper water chemistry, your pool water becomes unstable, dangerous to the health of swimmers as well as your actual pool components.  ANY chemical imbalance in the water can have potential horrific consequences that can include upset bowel movements, sickness as well as surface staining and more.

WHY DID YOU SHOCK MY POOL WHEN IT ALREADY HAD A VERY STRONG CHLORINE SMELL?

The strong smell of chlorine is the biggest misconception that we hear with pool owners.  Shockingly, when you start smelling a really strong smell of chlorine, what is happening is the byproduct of chlorine called chloramines is arising.  Chloramine occurs when chlorine and body fluids are mixed.  We will leave it at that.  Other chemicals combined with chlorine cause this smell too such as tanning oil as well.  So, when we start to smell that strong smell in your water, that is the indication we need to shock your pool to help rid it of nasty body fluids lurking in the water.

If you enjoy the tan, and a relaxing sunbath before getting into the water — that tanning oil is also a contaminate.  Aqua Clean Pools & Spa has your back though.  We watch your pool chemical levels to keep you safe, so you can enjoy your pool instead of always cleaning it.

HOW LONG TILL I CAN GET BACK IN MY POOL?

The rule on this is anywhere between 15 minutes and 12 hours.  It really depends on what was done.  Aqua Clean Pools & Spa will advise you on you service log of anytime you should refrain from being in the pool due to a treatment.  Click here to login to your personal customer portal to see your service records.

DO POOL CHEMICALS EXPIRE?

As with most things, pool chemicals have been said to lose their effectiveness after the “use by” date.